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Terms of Service

Last updated: July 8, 2026

1. Agreement to Terms

By accessing and using this platform ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. We reserve the right to modify these terms at any time. Your continued use of the Service after such modifications constitutes your acceptance of the updated terms.

2. Service Description

The Service is a marketplace that connects clients with professional service providers. We facilitate bookings, payments, and communication but do not employ the service providers. We are not responsible for the quality, accuracy, or legality of services provided.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information during registration and to update it as needed.

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or violate applicable laws.

4. Booking and Payment Terms

All prices are displayed in USD. Payment is required at the time of booking and is processed through Stripe. By making a booking, you authorize the charge to your payment method.

The Service charges a platform fee on all transactions. This fee is clearly displayed before you complete your booking.

5. Cancellation and Refunds

Refund eligibility depends on the provider's specific cancellation policy. You may request a refund within 24 hours of booking if the service has not yet been provided.

The platform fee is non-refundable. For disputes regarding refunds, contact our support team within 30 days of the transaction.

6. Provider Responsibilities

Providers are independent contractors responsible for their own services. They agree to:

  • Provide services as described in their profile
  • Comply with all applicable laws and regulations
  • Maintain professional conduct at all times
  • Respect client privacy and confidentiality

7. Client Responsibilities

Clients agree to:

  • Treat providers with respect and professionalism
  • Follow through with confirmed bookings
  • Provide accurate information for service delivery
  • Not engage in harassment or abusive behavior

8. Dispute Resolution

In the event of a dispute between clients and providers, we will attempt to mediate the situation. We are not liable for disputes arising from poor service quality or unmet expectations beyond our control. Disputes must be reported within 30 days of the service date.

9. Limitation of Liability

To the fullest extent permitted by law, the Service is provided "as-is" without warranties of any kind. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, revenue, or business interruption
  • Quality or results of services provided by third parties
  • Unauthorized access or data breaches beyond our reasonable control

10. Intellectual Property

All content on the Service, including text, graphics, and logos, is the property of the platform or its content suppliers. You may not reproduce, distribute, or transmit any content without permission.

11. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand our practices regarding personal data.

12. Age Requirement & Prohibited Services

You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you are 18 or older. We may require age or identity verification at any time and will terminate accounts belonging to minors.

The following services and activities are strictly prohibited on the platform. Offering, requesting, advertising, or facilitating any of them will result in immediate account termination and, where required, referral to law enforcement:

  • Sexual or adult services of any kind, including escort or companionship services
  • Human trafficking, smuggling, or any exploitation of persons
  • Sale, purchase, or facilitation of illegal drugs or controlled substances
  • Sale or transfer of weapons, ammunition, or explosives
  • Counterfeit goods, stolen property, or money laundering
  • Any other activity that violates applicable law

All listings and profiles are screened automatically and reviewed by our moderation team. We cooperate fully with law enforcement investigations.

13. Prohibited Conduct

You agree not to:

  • Violate any applicable laws or regulations
  • Engage in harassment, discrimination, or abusive behavior
  • Attempt to bypass payment or security systems
  • Impersonate another user or provider
  • Spam, scrape, or automate access to the Service
  • Solicit users to conduct business or payment outside the platform

14. Termination

We may terminate or suspend your account immediately, without notice, for violations of these terms. You may request account deletion by contacting support, but we may retain certain data for legal or operational purposes.

15. Indemnification

You agree to indemnify and hold harmless the platform and its owners, employees, and agents from any claims, damages, or losses arising from your use of the Service or violation of these terms.

16. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which the platform operates, without regard to its conflict of law provisions.

17. Contact Us

If you have questions about these Terms of Service or the Service itself, please contact us at:

Email: support@irenity.com
Address: [Your Company Address]

By using this Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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