Safety Center

Your safety and trust come first. Here's how Ireneity protects every member, every session, every payment.

Experts can verify their identity and credentials. Look for verification badges on profiles before you book.

All payments are processed through Stripe with bank-level encryption. Your card details never touch our servers.

If a session goes wrong, open a dispute. Our resolution process protects both clients and professionals, including refunds where warranted.

Every profile, video, message, and live session has a report option. Reports are reviewed by our moderation team.

Control who can see your profile, book you, message you, and whether your location or rates are visible.

Our support team reviews fraud alerts, moderates reported content, and can suspend accounts that violate our rules.

See something suspicious? Report it in the app or reach our team any time via Support Chat.Fraudulent accounts are suspended or permanently banned.